
IDISPLAY REFUND FULL
You should also add a short paragraph to your Terms and Conditions agreement where you summarize your Return Policy and link to the full policy. You should display your Return Policy as a link in your website footer along with your other important legal agreements and policies. If you have any restocking or other fees you deduct from refunds.What form you provide a refund in (original form of payment, store credit only, etc.).
IDISPLAY REFUND SOFTWARE

You may also lose potential customers who are concerned about not being able to return a product if they need or want to. If you don’t have a Return Policy, you may be at the mercy of state laws regulating return and refund timeframes.

This is especially important when shopping online, as more issues are likely when purchasing something without being able to see it in person first. If you wish to limit this in any way, you will need to create and post a Return Policy with your own custom terms.Īnother reason for having a Return Policy even if not required by law is that most consumers prefer to shop at retailers with a clearly-posted Return Policy. While there isn’t a law requiring ecommerce stores to have a Return Policy, you may need one if you wish to enforce your terms and parameters of returns and refunds.įor example, in the state of New York, if a retailer does not provide a Return & Refund Policy, the retailer will be required to accept returns and give refunds for all merchandise returned within 30 days of purchase.
